Showing posts with label 1996 dodge stratus fire. Show all posts
Showing posts with label 1996 dodge stratus fire. Show all posts
Friday, February 22, 2008
My (only) Dodge
One of our first 'big' purchases as a new family (back in 1997) was a 1996 Dodge Stratus. One day after work (about 5 minutes after I had made it into the townhouse), I looked out our kitchen window and saw flames coming out of the front wheel wells. It was surreal. After the initial shock, I was glad I had paid $1800 for and 'extended' warranty. It still makes me ill to think about the whole thing, but here's how it turned out:
- Dodge dealership told me to learn about 'subrogation' and that they would not being talking to me
- Dodge corp told me that in cases involving an engine fire, my warranty covered neither repair, replacement, or even a loaner car
- The local TV stations told me about advertising revenue and that they had no interest in saying anything negative about a car company
- Dodge suggested that I had set fire to my own car.
- Dodge would not refund my warranty, because it wasn't really and extension, but a replacement. Therefor, since I had owned the car for almost a year, I was entitled only a small portion of the warranty price.
My wife and I spent a month sending letters to every government agency we could think of. We even discovered that Dodge had recalled about 50,000 Stratuses for a fuel rail leak - which could cause an engine fire. However, my car was built a month or two after the recall period. One lawyer chuckled when I asked about litigation; he said something along the lines of, "How much money do you have saved? Do you have the time or money to pursue a big car company?" I sent a letter to the CEO of Dodge - one last attempt at appealing to their sense of honor - but it was ignored.
I'm just getting around to converting my old videos, and thanks to the internet, I can finally share my story. For the American/Dodge car fans, I'm sorry if I sound negative. But honestly, could they have possibly screwed me over any more?
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